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Delivery Services
We currently send most of our parcels using APC Overnight and DPD Local. Most deliveries require a signature as proof of delivery. In some instances the goods can be left safe in a secure location that you specify - however, this is at your own risk. You can add these special instructions by speaking to the office during the checkout process.
Many of our deliveries are to construction sites, so we ask that you fill out as much of the requested information as possible to assist the drivers. This includes contact names and numbers and any specific delivery instructions i.e. a safe place the delivery can be left. If the drivers have access to mobile phones most will contact the relevant recipient if required and safe to do so, however unfortunately this is not guaranteed.
If you are unavailable to sign for the delivery a card will be left so you can arrange re-delivery. We try and monitor the progress of parcels sent by our couriers and we may contact you if the driver is having difficulty finding you or to let you know of any updates.
Deliveries to Mainland England & Wales and some areas of Mainland Scotland?
All orders placed by 3pm will be sent on a NEXT BUSINESS DAY service unless stated otherwise.
We aim to despatch all orders placed before 3pm on a next business day service unless stated otherwise. However there are instances where the product you have ordered may be out of stock. Where items are unavailable we will contact you as soon as possible to advise the next available delivery time or offer you an alternative product.
If you require an urgent delivery, please don’t hesitate to contact us to confirm your order and delivery times.
Orders under £150
End of day service - £10.95
Pre 12pm service - £13.95
Pre 10:30am service - £18.00
Saturday end of day - £35.00
Orders over £150
End of day service – FREE of charge
Pre 12pm service - £13.95
Pre 10:30am service - £18.00
Saturday end of day service - £35.00
Credit Account Customers
End of day service – FREE of charge (please state preferred service at checkout)
Pre 10:30am service - £18.00
Saturday end of day service - £35.00
Saturday Deliveries
As our office is not open on a weekend, please note we are unable to track these deliveries or assist until the offices re-open.
What are your options for deliveries to Mainland England & Wales and some areas of Mainland Scotland?
At times we may also be able to offer a same-day service - please call the office on 01270 750520 or email sales@vidistribution.co.uk to request a quotation and availability.
Pallet Deliveries
These deliveries will be quoted at the time of ordering and services vary to our standard options.
Where else do we deliver to?
We also deliver to other areas of Mainland Scotland Scottish Highlands
Offshore
All available services for these areas will be shown and calculated at checkout once relevant postcodes and addresses have been entered.
If a service cannot be calculated for the chosen area this will be stated at checkout, please use the TELEPHONE payment option, and call the office to discuss delivery.
What about Ireland?
Please use the TELEPHONE payment option upon checkout and call the office on 01270 750520 or email sales@vidistribution.co.uk to request a quotation and lead time.
We will require some extra details when sending it to Ireland such as;
Southern Ireland - EORI Number and Information on how you will be managing the VAT, Payment upon clearance, Duty Deferment Account or Postponed VAT Accounting.
Northern Ireland - EORI/ XI number
Please note there may be extra customs clearance charges added to the cost of delivery, this will be discussed at the time of delivery quotation.
Do we deliver to other countries?
Yes, we can deliver to other countries but please CALL THE OFFICE on 01270 750520 or email sales@vidistribution.co.uk to request a quotation and lead time.
We will also require the following;
EORI Number and Information on how you will be managing the VAT, Payment upon clearance, Duty Deferment Account or Postponed VAT Accounting.
PLEASE NOTE: with the ever-changing rules for shipping overseas, including Northern Ireland, please note there may be extra charges that incur, including but not limited to Customs Clearance Charges.
Collection:
Please feel free to collect your order from our trade counter at;
VI Distribution Ltd
Unit 10 Springvale Business Centre
Millbuck Way
Sandbach
Cheshire
CW11 3HY
Please select the COLLECTION delivery option upon checkout.
